Privacy policy
At Keno Today ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our grocery eCommerce app.
By using the Keno Today app and services, you agree to the terms outlined in this privacy policy.
Our Commitment to Your Privacy:
- Transparent data collection and usage practices
- State-of-the-art encryption for all personal and financial data
- Strict access controls and regular security audits
- Options to manage your privacy settings and data
- Compliance with global data protection regulations
We believe in giving you control over your data. You can easily access, modify, or delete your personal information through your account settings. Our dedicated privacy team is always available to address any concerns or questions you may have about your data on Keno Today.
Data Collection and Use:
We collect the following types of information:
- Personal information such as your name, email address, phone number, and delivery address to process your orders and provide personalized services.
- Payment details (e.g., credit card information) for payment processing. These details are securely encrypted and not stored on our servers.
- Usage data including app interactions, preferences, and technical information such as IP addresses, browser type, and device details.
Location Data
Keno Today collects and uses your location data to enhance your shopping experience and offer location-specific services, such as delivering groceries to your area or providing store pickup options. By using the Keno Today app, you consent to the collection and use of location data as described in this section.
How We Use Your Location Data:
- To provide location-based delivery options and store pickup services.
- To suggest nearby stores and delivery zones for your convenience.
- To optimize the app's functionality based on your location, such as offering relevant promotions or services.
Location Data Collection:
We collect your location data in the following ways:
- Through GPS or Wi-Fi signals when you use location-based features in the app.
- Via IP address for general location information (such as city or region).
Control Over Your Location Data:
You have control over whether the app can access your location data:
- You can enable or disable location access through your device's settings at any time.
- If you disable location access, some features of the app, such as location-based delivery options, may not function as expected.
Data Retention and Sharing:
We do not store your precise location data after it is used to provide the requested service. However, we may retain general location data for the purposes of improving our services or complying with legal obligations. We will not share your location data with third parties for advertising purposes.
Third-Party Services:
We may use third-party services, such as Google Maps or similar providers, to enhance location-based functionality. These third-party services may collect and process your location data in accordance with their own privacy policies. Please refer to their respective privacy policies for more information.
Your Privacy Choices:
You can manage your location data preferences at any time by adjusting the permissions in your device settings. If you have any concerns about how your location data is used, please feel free to contact us.
Data Safety
We take your data security seriously and employ industry-standard security measures to protect your personal information. We continuously work to maintain a high level of security to safeguard your data from unauthorized access, alteration, or disclosure.
How We Secure Your Data:
- All data is transmitted over secure HTTPS connections to prevent interception.
- Personal information, including payment details, is encrypted both in transit and at rest.
- We employ firewalls, intrusion detection systems, and secure access controls to protect our systems.
- We conduct regular security audits and vulnerability assessments to identify and address potential risks.
- Only authorized personnel have access to sensitive information, and they are trained in handling data securely.
Your Role in Data Safety:
While we implement robust security measures, your cooperation is also essential in maintaining data safety:
- Use strong passwords and update them regularly to protect your account.
- Log out of your account when using public or shared devices.
- Be cautious when sharing personal information online, and avoid sharing sensitive data through unsecured channels.
Reporting Security Concerns:
If you believe there has been a breach of your data or have any concerns about the security of your information, please contact us immediately. We are committed to investigating and addressing any security issues promptly.
How We Protect Your Data:
We use industry-leading security measures to protect your data, including:
- Encrypted communication over HTTPS for all transactions
- Secure data storage and access restrictions
- Regular security audits to ensure data protection standards are met
Your Rights:
You have the right to:
- Access your personal information at any time through your account
- Modify or update your information if it's incorrect or outdated
- Request the deletion of your personal data in accordance with applicable laws
Contact Us:
If you have any questions, concerns, or requests regarding your privacy, feel free to reach out to us through the contact information available on the app. Our team is committed to ensuring that your data is handled responsibly and securely.
Changes to This Privacy Policy:
We may update our privacy policy from time to time. Any changes will be posted in this section, and the updated policy will be effective immediately upon posting. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your data.